Read what real folks are saying about us here at MetalDetector.com. Our goal is to provide the best total customer experience in the industry. Discover what others are saying about us. Give us a try yourself. We hope to include you in our growing family of satisfied customers!
- Michael and Daniel Bernzweig
PS Take a moment to share your experience with us here.
...in addition to being the first metal detector company I found (after contacting several) which actually seemed to care about my order and which treated me like a valued customer, you also really worked hard from your end to make sure the purchase went through and the detector arrived at its destination on time. By the end I felt I was dealing with a friend rather than a faceless company on the net. Well done!
And, by the way, my 7 year old son Juanito found a nickel yesterday when he took his detector out for the first time! If things keep going this way the detector will have paid for itself within a few short decades! But seriously, he is really enjoying it and hoping to find his long-dreamed-of buried treasure some day.
Anita S. and Juan G., United Kingdom
Ordered 2 Garrett ACE 250's on 09-14-09 at noon… Received 09-15-09 at noon… You folks should be proud that you hold true to all you say, do and promise. It's very refreshing to work with a company that keeps the “old-world” values going, not too many people / companies out there that can even come close to what you provide.
Happy to do business with you,
Mike T., Rockport, MA
Remember me? I bought my Tesoro Tiger Shark from you... It came just when you said it would, and works just as you told me it would.
Thanks for your help in sorting through the maze of detectors.
John B., San Diego, CA
Dear Sondra, 1160 GRAM Meteorite! found 3 " underground. Don't ask where. One of many! As far as being excited I all most had a stroke. Here's a photo of one Meteorite I found on the surface, over 800 grams and a 447 gram one! The one in the middle is my first. The bar magnet has some small Iron meteorites on it.
Dear Detector Electronics,
I received the Tesoro Sand Shark today...and want to thank you. Tried it, love it, looking forward to many enjoyable hours with it. Knowing that it
is a "rare" domestically made item gives me double pleasure! Also...doing business with pro's (such as yourselves) was also a pleasure I will tell
others about! Forwarded a "glowing review" to you. Thanks again.
Dana, Mystic, CT
HERE IS A CONVERSATION FROM OUR WEB SITE INSTANT MESSENGER
Visitor: Hi there Dan+Sondra, thank you for all your help with my order
Dan: You have it?
Visitor: I received the parcel today.
Dan: Great! It came right to your home?
Visitor: No i had to fetch it at our post office.
Visitor: But i got it and wanted to thank you both.
Dan: We hope you have fun with it.
Dan: Let us know how you do.
Visitor: I'm sure i will enjoy it, keep well. From Johan Z.A.
Dan: Take care and thanks for letting us know you received it.
Dear Customer Service,
Just wanted to thank all involved in a recent shipment to me that was a gift for my grandkids. I ordered 2 detectors but for some reason only one was shipped. After calling your company you bent over backwards to get the second detector to me on time for giving to my grandchildren. I explained that we exchange gifts a week early so my children and their families can be in their homes Christmas morning since some travel distances are involved. The second detector arrived last Friday in time for our celebration last Saturday. --THANKYOU. I order quite a few things online and have experienced some terrible companies but you are the best.
Best regards and have a wonderful Holiday Season
I have just come in after spending an hour or at my local beach with my son, which is only a 5 minute walk from my home called Deception Bay. This is the first time i have ever used detector. The very first thing it detected in less than a minute was a two dollar coin, boy we were so excited! Not by the amount, but by the fact that on its maiden voyage it detected a coin. We then detected a ten cent piece. We can't wait to take it to a popular beach and I will practice more with the settings.
I would like to thank you for your prompt service. My detector arrived at my door In Brisbane Australia in less than a week. This is the first time I have used any service like this outside of Australia, but with this kind of service and ease of buying and your range of goods this will be the first of many transactions.
I just wanted to say thank you to Scott who made my recent purchase so pleasent! I am enjoying my Tesoro's and have found lots of cool stuff so far. Just waiting for that first gold find! Thanks agian for all the help that was provided in making my decision!
Nick V., Churchville, PA
I was amazed at how fast I received my BOUNTY HUNTER. The order arrived in perfect condition, and in only three days after I placed the on line order. The four part series about selecting the right product was also appreciated and helped me to make the right decision for my purchase. You are truly a company that takes care of business and most importantly your customers. It is a pleasure doing business with you and I will gladly recommend you to anyone that wants to buy a metal detector. Thanks for the GREAT SERVICE.
Duane B., Springville, NY
Dear Customer Service,
I am a very happy camper. Yesterday I took my Garrett Ace 250 out for the first time to some local parks. My total find was about 150 coins. The detector works so well and so easily. It only took me about a half an hour before I new what every button did. I am also very salified with the support I got from Dan & Sondra.
PS I plan on buying my next detector from you.
I purchased an Ace 250 from your site for my 7 year old son and now I am hooked! This is our first metal detector and the Ace does every thing it says it will. Thanks for the fast delivery and introducing my son and I to a great new hobby.
Coin shooting in Pensacola, Fl
David and Josh
I got the detector-my husband was thrilled.... Thank you so much. You and Daniel have been so helpful. I am a first time buyer and am feeling very lucky to have found your website. Daniel helped me to locate a really great detector and you have been extremely courteous and prompt in seeing my order through. I look forward using my new metal detector. Hope you have a wonderful holiday season....overall my experience ordering off of your website was convenient and customer service was great. Thanks again.
Lori G., Bessemer, AL
I just want to thank Sondra and the rest of the gang for my Minelab Explorer SE. It was a pleasure doing business with you and I will recommend your fine business to my other detecting buddies.
Jason R, Massachusetts